Most institutions try to promote the creation of a diverse, creative workforce, but. The following are the two types of diversity management. Studies on the workforce diversity and its management has progressively been blooming over the last two decades and now firmly positioned among the hot and burning issues in the field of human resource management and its practice. Therefore, this research paper is focusing on one of the main recent challenges in management and business, which is managing and leading a diverse workforce.
Benefits, challenges, and the required managerial tools 2 advantages. Apr 10, 2020 diversity management can be adapted to many different types of working environments and be integrated into many different types of management styles. Successful diversity management helps managers to maximise employees knowledge and expertise to better achieve organisational objectives allen et al. Diversity management is a process intended to create and maintain a positive work environment where the similarities and differences of individuals are valued, so that all can reach their potential and maximize their contributions to an organizations strategic goals and objectives. Diversity management, challenges and opportunities in multicultural organizations patrick a. Despite a pervasive awareness of the need for management to concern itself with diversityrelated issues, organizations have adopted different approaches to diversity management. Diversity management covers many areas of human resources. Managing and valuing diversity is a key component of effective people management, which can improve workplace productivity. Successful strategies link diversity progress directly to business results. The term diversity management indicates the implementation of strategies or policies to knit a network of varied individuals together into a dynamic work force. Oct 26, 2017 the term diversity management indicates the implementation of strategies or policies to knit a network of varied individuals together into a dynamic work force. This open access article is distributed under a creative commons. Diversity can increase productivity of an organization when properly managed and also improve effectiveness and efficiency. The literature on diversity management has mostly emphasized on organization culture.
Workplace diversity despite having numerous benefits does have its flaws. Diversity management uses applied behavioral science methodology, research and. Problems presently facing the theoretical side of the diversity management literature also presented in this paper. Supervisors and managers need to recognize the ways in which the workplace is changing and evolving.
There is a business case that can be made for hiring and promoting diversity in the workplace. Businesses should prioritize hiring diverse employees because of the many great things associated with it. The study presents a brief literature on diversity management, affirmative action. Our goal was to identify the different ways organizations approach diversity and how those approaches can be measured in a diversitysensitive and reliable way. Thank you all for not only your time, but also for your courage to share, at times very painful, experiences, with me. Diversity management is a process intended to create and maintain a positive work environment where the similarities and differences of individuals.
Age, sex, ethnicity and nationality, creed or disabilities are among the parameters of diversity. The practice of addressing and supporting multiple lifestyles and personal characteristics within a defined group. Diversity management in hrm articles, research and case studies. This article outlines how this management practice emerged, and how it is. Pdf diversity management in the workplace researchgate. This paper critically analyses the workforce diversity and. Diversity management is the key to growth in todays fiercely competitive global marketplace. Intranational diversity management refers to managing a workforce that comprises citizens or immigrants in a single national context. Diversity management is a holistic and sity, wor p ace iversity strategic intervention aimed at maximizing every individuals potential to contribute towards the realization of the organizations goals through capitalizing on individual. Diversity of experience, age, physical ability, religion, race, ethnicity, gender, and many other attributes contributes to.
Profiles in diversity journal is dedicated to promoting and advancing diversity and inclusion in the corporate, government, nonprofit, higher education, and military sectors. Despite a pervasive awareness of the need for management to concern itself with diversity related issues, organizations have adopted different approaches to diversity management. In this article, we define diversity management against the backdrop of its predecessor, affirmative action. The aim of the article is to understand the leaders role in diversity management which is rapidly changing the global trade market more clearly.
Advantages and disadvantages of diversity management. Survey results that organisations are slowly awakening to the positive benefits available through a diverse workforce. Diversity management, challenges and opportunities in. The aim of the article is to identify and evaluate the implementation of diversity management in workplaces, whilst bearing in mind researched. Promoting recognition and acceptance of diversity among the employees can convert a hostile workplace environment into a welcoming environment where people freely communicate and support one another with any tasks associated with the job.
The impact of workplace diversity on organisations core. Managing diversity in organizations is one of the defining issues of our time. She is currently an associate editor for the journal of management and the journal of business and psychology and is on the editorial boards. Thefirsttype,intranational diversity management, refersto. Aug 22, 2018 managing diversity in organizations is one of the defining issues of our time. Diversity management is a strategy to promote the perception, acknowledgement and. Management activities includes educating the group and providing support for the acceptance of and respect for various racial, cultural, societal, geographic, economic and political backgrounds. Executive summary best practices in achieving workforce diversity diversity affects the world advances in technology and the advent of a global economy bring the people of the world closer together than ever before. Diversity and its impact on organizational performance scielo. As a major challenge for all mangers in the world is to lead and treat a diverse workforce in an equitable and fair manner. This article discusses diversity and its management in a global context. From recruitment to mentoring, human resources has a main role in the strategy. Management being a social discipline deals with the behavior of people and human insight.
Managing diversity is a key component of effective people management in the workplace black enterprise 2001. Aluko, olabisi onabanjo university, nigeria abstract. In the study, diversity related human resource management statements and diversity management. What com plicates the management of the differ ence is not the difference itself, but the nature and the meaning of the differ ence as perceived by the individual and others. Diversity management in the workplace article pdf available in acta universitatis agriculturae et silviculturae mendelianae brunensis 643. Further, diversity management can create a competitive advantage in areas such as recruitment, retention, marketing, problem solving, and resource acquisition e.
Article pdf available in european journal of international management 1016. Issues and challenges harold andrew patrick 1 and vincent raj kumar2 abstract diversity management is a process intended to create and maintain a positive work environment where the similarities and differences of individuals are valued. To be prepared for the world today, your need information on awareness, communication, respect and more. The management of organizations has the responsibility of ensuring diversity. I feel very honoured that you showed me such confidence. Diversity management is a process intended to create and maintain a. Challenges exist in guiding a population that differs in personalities and cultures, but. Leaders and managers within organizations are primarily. It is your job to make the most of the diversity present in your company. Pdf workforce diversity management as a key to improve. Workplace diversity should be one of the top things businesses today should address. Benefits and challenges of diversity in academic settings. One of the challenges in implementing diversity in the organization is the confusion between functional diversity and types of nonfunctional diversity.
This paper critically analyses the workforce diversity and its impact on productivity of an organization. However, in this research as different from pitts 2009, the contribution of diversity. Why workplace diversity is so important, and why it. We developed a framework for understanding the management of diversity, extending. Characteristics of diversities different characteristics can be brought together by diversity management. They cannot be named, but without their input this book would not exist. Next, selected examples of organizations that have experienced specific positive bottom line results from. Diversity of experience, age, physical ability, religion, race, ethnicity, gender, and many other attributes contributes to the richness of the environment for teaching and. Jun, 2011 diversity management is the key to growth in todays fiercely competitive global marketplace. Which companies are best in class and what does that entail. Diversity management is the strategy of using best practices with proven results to find and create a diverse and inclusive workplace. For the past forty years or so, the united states has struggled with the concept of affirmative action and its implementation.
Managing a diverse workforce is quite challenging and this paper provide insight in to some of the innovative strategies adopted by corporations. It refers to nothing more than variance or difference. Hiring a diverse staff for your business creates a workforce that possesses a wide range of skills, talents and ideas. Diversity is in, much to the dismay of defenders of the past, the likes of arthur m. The effects of diversity management on job satisfaction and. In current scenario, employing diversified workforce is a necessity for every organization but to manage such diversified workforce is also a big challenge for management.
Lessons from the professional golfers association of. Diversity management is an emerging field of theory, research, teaching and practice. Hence, workforce diversity is the biggest challenge and at the same times the biggest opportunity for the 21st century managers. Diversity is a phenomenon which is increasingly manifesting itself in the globalized society. The good news is that companies that give diversity councils, or diversity managers, responsibility for getting more women and minorities into good jobs typically see significant increases in the diversity of managers. Diversitymanagement paradigms, rationale, and key elements nowthestarbellysneetches. Managing diversity is a significant organizational challenge, so managerial skills must adapt to accommodate a multicultural work environment. Most institutions try to promote the creation of a diverse, creative workforce, but unfortunately, even after several. Benefits and challenges of diversity the diversity of a universitys faculty, staff, and students influences its strength, productivity, and intellectual personality. Primarily, this paper aims to make the concept of diversity management wellknown and useful in the managerial practices. Managing diversity and equality in the workplace cogent oa.
Diversity management learn about the types and best practices. No longer can americas corporations hide behind their lack of cultural intelligence. The purpose of jdm is to provide a publication forum for papers that contribute significantly to the knowledge of diversity management. Therefore, diversity management is not the sole domain of the hr function in the organization as has been the case with affirmative or positive. In recent years, diversity is increasingly perceived as an important issue in the context of business management. Currently, an increasing number of organizations are attempting to enhance inclusiveness of under represented individuals through proactive efforts to manage their diversity. What are the key factors in managing diversity and inclusion. Pdf diversity management and the role of leader researchgate. Jdm is a widely cited, completely open access journal that is essential reading for diversity related researchers and business professionals.
From recruitment to mentoring, human resources has. Diversity management and equal opportunities are two different terms. Diversity management, a part of human resource management, involves the recognition, effective deployment and harmonisation of individual employee idiosyncrasies. The importance of diversity in the workplace there are clear signs in the latest leadership, employment and direction l. However, this relationship has not been carefree, and a number of companies have reported problems with or outright failure of their diversity management approaches christian, porter and moffitt, 2006. Stephen butler, cochair of the businesshigher education forum, believes diversity is an invaluable competitive asset robinson 2002.
Given this fact, businesses, educational systems and other entities are investigating ways to better serve their constituents. Diversity management refers to organizational policies and practices aimed at recruiting, retaining, and managing employees of diverse backgrounds and identities, while creating a culture in which everybody is equally enabled to perform and achieve organizational and personal objectives. This document is designed to help managers effectively. An empirical analysis of diversity management outcomes across groups. Benefits from diversity and inclusion 1international companies would benefit from the wealth of available business knowledge. However, this relationship has not been carefree, and a number of companies have reported problems with or outright failure of their diversity management approaches christian, porter and.
Article information, pdf download for diversity management. While there is no consensus among diversity management practitioners about purpose, methods, outcomes and values, a working definition of the field is. The findings of the research have shown that there is a positive and high level relation between diversity management and job satisfaction, perceived group performance. Best practices include effective use of executive diversity councils, mentoring and sponsorship programs and employee resource groups. Our goal was to identify the different ways organizations approach diversity and how those approaches can be measured in a diversity sensitive and reliable way. Lessons from the professional golfers association of america.
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